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For inquiry of relevant cargoes, please call duty manager of cargo terminal at Shanghai Pudong Airport and Hongqiao Airport (mobile phone power on all day):

North Pudong Cargo Terminal (inbound and outbound domestic and international flights of Eastern Airlines (MU)): 18964538550;

West Pudong Cargo Terminal (inbound and outbound international flights of China Cargo Airlines (CK)): 18017337559;

Hongqiao Cargo Terminal (inbound and outbound domestic and international flights of Eastern Airlines (MU)): 18964538552;

Logistics Center Cargo Terminal: 18964538538

East Pudong Cargo Terminal: 18964538553

 

Cargo Inquiry Line (8 working hours):

021-62686757 (waybill inquiry, flight inquiry, cargo terminal inquiry)

 

CKL also provides the handling and pickup of non-nominated cargoes:

Address: Room 604, No. 1279, Hangcheng Road, Logistics Center

Inquiry Line: 64791372, 64798036, 64798035

 

Contact for duty room, claim and complaint

Department

Tel

E-mail

General Duty Room for Pudong Cargo Transport Control

13816125887

ykzhiban@ceair.com

General Duty Room for Hongqiao Cargo Transport Control

13916375285

ykzhiban@ceair.com

Duty Room of North Pudong Cargo Terminal

18964538550

 

Duty Room of West Pudong Cargo Terminal

18017337559

 

Duty Room of East Pudong Cargo Terminal

18964538553

 

Duty Room of Logistics Center

18964538538

 

Duty Room of Hongqiao Cargo Terminal

18964538552

 

Telephone for claim and complaint

20669591

lipei@ceair.com

 

Contact for person in charge of customer maintenance and agreement management

Name

Scope of Responsibility

Tel.

E-mail

Fax

Li Hua

Manager

20669628

lihua5@ceair.com

20669624

Guo Junsong

Deputy Manager

20669621

guojunsong@ceair.com

Chen Yinghua

Agent Agreement

20669620

chenyinhua@ceair.com

Zhu Li

20669625

zhuli5@ceair.com

Mao Bingbing

Airlines
Agreement for charter flight

20669623

patrick@ceair.com

Chen Bo

20669622

chenbo@ceair.com

Li Jian

KE\OZ\JL
HO\SC\ZH

20669627

lijian6@ceair.com

Guo Shenlin

SQ\CV\3V\7L
SU\5J\MR\UA

20669626

slguo@ceair.com

Wang Wei

CZ\CI\3U\CA

20669622

wangwei30@ceair.com

Cao Jing

NH\KZ\BR\NX

20669629

caojing3@ceair.com

Pan Weidi

TG\AI\MK\Z2\AM
GA\8Y\EU\W5

20669629

panwd@ceair.com

 

 

 

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