Customer Service
Cargo Terminal
- Introduction
- Services Available
- General Services Price List
- Our Terminals
- Guide To International Cargo Transportation
- Guide to Domestic Cargo Transportation
- Service
- Special Cargo Handling
- Time Definite collection Service (Domestic)
- Transfer Within Apron and among Terminals
- Air Cargo Delivery to Door Service (For Import)
- VUN Cargo Tracking
- Handling Of Temperature Controlled Equipment
- Security Inspection
- Satisfaction Survey
- Cargo Terminal Appointment delivery
Contact Us
For inquiry of relevant cargoes, please call duty manager of cargo terminal at Shanghai Pudong Airport and Hongqiao Airport (mobile phone power on all day):
North Pudong Cargo Terminal (inbound and outbound domestic and international flights of Eastern Airlines (MU)): 18964538550;
West Pudong Cargo Terminal (inbound and outbound international flights of China Cargo Airlines (CK)): 18017337559;
Hongqiao Cargo Terminal (inbound and outbound domestic and international flights of Eastern Airlines (MU)): 18964538552;
Logistics Center Cargo Terminal: 18964538538
East Pudong Cargo Terminal: 18964538553
Cargo Inquiry Line (8 working hours):
021-62686757 (waybill inquiry, flight inquiry, cargo terminal inquiry)
CKL also provides the handling and pickup of non-nominated cargoes:
Address: Room 604, No. 1279, Hangcheng Road, Logistics Center
Inquiry Line: 64791372, 64798036, 64798035
Contact for duty room, claim and complaint
|
Department |
Tel |
|
|
General Duty Room for Pudong Cargo Transport Control |
13816125887 |
|
|
General Duty Room for Hongqiao Cargo Transport Control |
13916375285 |
|
|
Duty Room of North Pudong Cargo Terminal |
18964538550 |
|
|
Duty Room of West Pudong Cargo Terminal |
18017337559 |
|
|
Duty Room of East Pudong Cargo Terminal |
18964538553 |
|
|
Duty Room of Logistics Center |
18964538538 |
|
|
Duty Room of Hongqiao Cargo Terminal |
18964538552 |
|
|
Telephone for claim and complaint |
20669591 |
Contact for person in charge of customer maintenance and agreement management
|
Name |
Scope of Responsibility |
Tel. |
|
Fax |
|
Li Hua |
Manager |
20669628 |
lihua5@ceair.com |
20669624 |
|
Guo Junsong |
Deputy Manager |
20669621 |
guojunsong@ceair.com |
|
|
Chen Yinghua |
Agent Agreement |
20669620 |
chenyinhua@ceair.com |
|
|
Zhu Li |
20669625 |
zhuli5@ceair.com |
||
|
Mao Bingbing |
Airlines |
20669623 |
patrick@ceair.com |
|
|
Chen Bo |
20669622 |
chenbo@ceair.com |
||
|
Li Jian |
KE\OZ\JL |
20669627 |
lijian6@ceair.com |
|
|
Guo Shenlin |
SQ\CV\3V\7L |
20669626 |
slguo@ceair.com |
|
|
Wang Wei |
CZ\CI\3U\CA |
20669622 |
wangwei30@ceair.com |
|
|
Cao Jing |
NH\KZ\BR\NX |
20669629 |
caojing3@ceair.com |
|
|
Pan Weidi |
TG\AI\MK\Z2\AM |
20669629 |
panwd@ceair.com |
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